Personal Experience My Experience At High School

I was greeted as soon as I entered the school, with a â€Å"Welcome to the secondary campus!† from a teacher I was unfamiliar with. It was the first day of sixth grade, and I was entering a brand new school for my middle school years. I was confidently wearing my new pink Hollister collared shirt and a pair of all white Nike kicks. It was the first time my mother had ever let me get shoes with white soles, because I was prone to getting sneakers dirty. I had a lesser likelihood of that this year, because unfortunately we no longer had recess, which previously had stained any shoe of mine from the mulch. I was considerably early, so when I headed to my homeroom I got the first choice of seat. This was one of the perks of being older, you†¦show more content†¦My doctor told me I was gonna be six foot when I was older! I was already really tall for my age, unlike the other girls in my grade. Especially unlike the boys of my grade, they were all short and didn’t seem to have grown at all over the summer. Except for N oah of course. Mrs. Dent went on about what to expect from the class, and everyone listened with open ears and somewhat quiet mouths. Until something happened that I never had expected to take place and had never occurred to me before. I was just given a phone over the summer, my mom thought I was getting of age and needed to be able to communicate with her whenever I needed. So I was not used to having it near me, and especially wasn’t familiar with turning it on silent whenever we were in class. My phone loudly *dinged* from a text I had received from my grandmother, that I would later see was wishing me a great first day of school. The class went silent, everyone’s head turned to my direction, including the teacher’s. There was a moment of silence, and I did my best to not look guilty. But Mrs. Dent said â€Å"Alright who’s phone was that†¦Ã¢â‚¬  I raised my hand. â€Å"Give it here.† She said the words I had prayed in that split second she wouldn’t say. My cheeks flushed and my throat went dry. I got the phone out of my pocket and silently handed it to her. I believed my future for this class was doomed, I had made a bad impression on the first day. I would further be known asShow MoreRelatedMy Personal Experience : My Experience In High School703 Words   |  3 Pages So far in life, my passion has been educating myself to the fullest extent. Ever since I was in middle school, though not as understanding, I knew that all I really wanted to do was take in as much information that the world had to offer for me. Starting with advanced math classes, to other challenging AP courses. I even took the Calculus one and two course at my high school, through PSU, and did everything I could in order to prepare for Calculus three and four at PSU. Yet no matter what boundariesRead MoreMy Personal Experience : My Experience In High School875 Words   |  4 PagesWhen I first enrolled high school I was following the current I didn’t have a plan for college or understand what I was going to do with my life. I had a challenging background when it came to academics; my scores were always â€Å"alright† but were never enough for Advance Placement courses. I wanted to create a structured path that I could be proud of. I thought I wasn’t going any where in life until I challenged myself academically for a better future. This year was great for many reasons I made lotsRead MoreMy Experience : My Personal Experience In High School1940 Words   |  8 PagesOver the four years of high school, there is a lot I learned whether its academics or relationship with others. An essential lesson I learned was the importance of friendship. The first day of 9th grade that I vividly remember when we entered the high school block at my previous school â€Å"Bradenton Prep Academy† in Dubai UAE. My friends and I were excited that we were part of the â€Å"older kids† which meant we got respect from the middle school and that we got some sense of respect from our fellow studentsRead MorePersonal Narrative : My Personal Experience In High School792 Words   |  4 PagesDuring the Winter of 2015, I was a sophomore in high school who was unmotivated to succeed. Most of my academic career I coasted by with sparse bursts of effort that were sufficient enough to sustain my passing GPA. I cared about little o ther than getting home everyday to ignore my homework and play videogames for hours on end. At that time I weighed the most I ever have in my life, eating unhealthy paired with a lethargic lifestyle. My math teacher at the time was Mr. Stern, a 6-foot tall, 260 poundRead MoreMy Personal Experience In My First Year Of High School754 Words   |  4 PagesIn my first year of high school, I overcame my anxiety of being independent.   All my life since the elementary school, there had always been someone telling me exactly what I should be doing, where I should be going, what needs to be done, and how to get things done. This was especially apparent in elementary and middle school. Students walk together in an assembly, go to lunch as a class, play together during recess, have interactive conversations, and pack up together at the end of the day. EventuallyRead MoreMy Motivation For A Student865 Words   |  4 PagesMy main motivation to be a CCM student was the fact that I am a high school senior, and it would make me a challenger student. This is good for college applications. 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Wright Mills wrote of a concept called the â€Å"sociological imagination.† Sociological imaginationRead MoreWork Experience Persuasive Speech1613 Words   |  7 Pagesway to fulfill all of these desires. The answer is work experience. I believe work experience should be integrated into Australias curriculum and be a compulsory part of high school. Currently some public schools have a work experience opportunity for students at the end of year 9 or 10, but not all schools enforce this. I believe every school in Australia should implement an element of work experience. By making it a part of the high school curriculum it will teach students new skills not learnedRead MoreThe Theories Of The Sociological Imagination976 Words   |  4 Pagesbetween our individual lives (personal experience) and the larger social forces (public issues) (Ferris, P.12). By understanding the framework listed above we can see how the social world far surpasses the way we perceive certain notions in our everyday lives. In other words when ordinary individuals first think about their problems they think of their personal experiences which in turn makes them overlook the bigger picture of the problems. During our personal experiences we are the actors and actressesRead MoreMy Educational Experience : Fair Warning1450 Words   |  6 PagesMy educational experience. Fair warning, most of this just might be me ranting about some aspects of my education, but truly, I believe that I have had one of the best educational experiences I could ever ask for. I formed great relationships with peers and faculty, graduated with honors, and made it into the Public Ivy, Miami University. My educational experience hasn’t been like a lot of others though, and I recognize that not everyone that attended my school had the same great experience I

The Downside Risk of Free Essay Samples History That No One Is Talking About

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Marketing Two Supermarkets ALDI and COLES

Question: Describe about two supermarkets ALDI and COLES of their target market and the Changes that they should make in their stores? Answer: Introductory sentence This report is about two supermarkets ALDI and COLES. In this report we have tried to study the marketing mix of these two stores and have discussed about their target market and the changes that they should make in their stores. Major findings From this report we have found out that while on one hand COLES is an idle super market catering to the needs of upper class people, on the other hand ALDI is a store that caters to the needs of the middle and lower middle class people and tries to keep its prices down. Major recommendations ALDI should also to focus on the structure of its store and should try to improve the ambience of the store to attract more customers. Background to the task For this task we have visited the stores of ALDI and COLES and have studied the buying behavior of the target customers in these stores. Purpose of the report The purpose of the report is to study about stores of ALDI and COLES, find out their target markets, identify the influences on the buying behavior of these customers and recommend the changes that can be made to improve stores. Format of the report This is a report in which tables are used to comprehend the data and also behavior of the customer is studied by visiting the stores. Section 1 Supermarket Marketing Mix Ideal store marketing mix Price In an ideal supermarket the first section will be of fruits and vegetables because they are everyday high purchase items. It will place products of big brand at eye level so the customer never misses them and they are the first choice, and those being expensive will help the store. Product An ideal supermarket will place its most profitable products at eye level on the shelves. In most of the idle shops, fruits and vegetables are placed in the first section, so that they can make a good impression on the customers who can see how fresh and clean the fruits and vegetables are. Promotion An idle supermarket will have promotional activities going on it like a section offering a free sample of wine or goodies. These promotional activities help the customer in staying a bit long in the store which in turn ensures that the customer will buy some other things from the store. Place An ideal supermarket will place chocolates, biscuits and other goodies on prominent place, so that the customers visiting the store cannot miss them and buy the things they dont intend to. These supermarkets also place flowers on the entrance as flowers are appealing to customers and also have a soothing effect. There will be no clocks, so the customers not hurry. These stores will place tempting products at the outer wall were the foot traffic is high. These stores will also have good light (Beaven, and Scotti, 1990). ALDI marketing mix Price All kinds of items are available in ALDI stores but for short duration of time and in limited numbers. ALDI does not spend much money in designing strategies for the store rather it believes in providing customers with as cheap product as possible. Product Many of the ALDI stores dont even accept credit cards and neither do they offer shopping bags free of cost. Promotion ALDI offers discounts on its fruits and vegetables which help in getting more customers in this segment. ALDI does not offer loyalty cards or vouchers to its customers. There is no such section where free sample of wines or goodies is provided. Place Layout of the stores of ALDI is very simple, they dont spend much on techniques and rather try to costs as much as possible. ALDI stores are dimly lit, aisles are narrow and shelves are sparse. COLES marketing mix Price From placing products in COLES stores shelf layouts are designed. COLES places its products keeping in mind and making decision about shelf layout of each and every of its product. Product COLES places all its products according to shelf layout, it places the products that it wants to sell at eye level of the customers. Promotion COLES stores keep introducing promotional schemes like - Down Down, Prices are Down and Feed Your Family for under $10, Place The stores of COLES are highly lit, spacious and are like what an idle store should be. It places the products like chocolates near the counter (Akroush, 2006). Ideal store ALDI COLES PRICE big brand at eye level Keeps changing products offered big brand at eye level PRODUCT fruits and vegetables are placed in the first section dont even accept credit cards and neither do they offer shopping bags free of cost fruits and vegetables are placed in the first section PROMOTION Promotional activities like a section offering a free sample of wine or goodies offers discounts on its fruits and vegetables Promotional activities like Down Down, Prices are Down and Feed Your Family for under $10, PLACE Have good light chocolates, biscuits and other goodies on prominent ALDI stores are dimly lit is very simple, they dont spend much on techniques Have good light chocolates, biscuits and other goodies on prominent From the above table we can conclude that COLES is more like an idle store as its marketing mix is like an ideal store, whereas ALDI is not an ideal store, as it does emphasis more on reducing costs of its products and does not emphasize much on its marketing mix. ALDI caters usually to middle class customers for whom price is a very important factor. Section 2 Target Segment Target segment of ALDI Budget conscious customers can be target market for ALDI. Budget conscious consumers are the customers that are restricted to a set budget for their shopping As a result, be inclined to try to discover lower priced or on sale items. These customers have a tendency to be somewhat faithful to less-priced brands, which frequently are private label brands. However, though they are pleased to lever for on sale brands. These customers are mostly from the low-income or middle class or are retirees (Al-Khateeb, 2009). This market segment is extremely price receptive and seeks out stores who offer huge discounts and accepts something similar to everyday low pricing (EDLP).People of this segment are less likely to visit premium stores and value money over time. They have a propensity to be major users of loyalty programs and coupons. This segment usually consists of pensioners and middle class people, who usually shop in evening, these people are not at all concerned about the ambience and facilities in the stores and are only interested in choosing the lowest priced product. These customers usually buy only utility products that are very necessary and are seldom interested in products like chocolates and goodies as they know that such kinds of products can imbalance their budget and burn their pocket. These customers usually come with their partner or are alone and leave immediately after buying the utility products. These type of customers buy products in small quantities (Akroush, Shible, and Khawaldeh, 2005). From the above we come to know that the design of ALDI is sufficient to attract its segment customers defined above, the only thing that ALDI need to introduce is to introduce vouchers and loyalty cards for its customers so that it can attract more of its target customers. Target segment of COLES Gourmet focus customers can be target market for COLES People in this target market are looking for superior value products and are willing to pay a premium price for the products. These customers have a propensity to associate price with higher quality and a number of of these customers obtain societal position from their buying behavior (Baker, 2000). Characteristically, these customers are from upper middle to upper collective class, underpinned by superior power of both culture and employment status. This possible target market section has a penchant for superior status brands. These target markets are normally not price receptive and are less concerned with loyalty programs. They enjoy range of products and frequently experiment with purchases (Akaah, and Riordan, 1988). These target customers usually visit the stores on weekends and are normally accompanied with their partners or friends. When they come with their friends they spend a quality time at the store and try to buy all the products that will satisfy their needs. When not in an hurry they idly roam around all the sections of the store and buy what are they like and are tempted to without thinking much about the price or even its utility. They shop only on weekends and dont visit stores on regular basis; they buy large quantities of the product at a single time as visiting to stores is a wastage of time for this segment group. Whenever they come to shop they consider it as an entertainment and try to visit each and every section (Aaker, 1996). Influence Budget conscious customers Gourmet focus customers Influence of family members in buying behavior family members have a big Influence on buying behavior family members do not have a big Influence on buying behavior Family member who influences decision Usually parents influences decision of this target market Usually spouse and children influences decision of this target market, as this target market usually lives in nuclear families Influence of Reference groups Reference groups dont have much Influence on buying behavior Reference groups have Influence on buying behavior as status is very important for people of this group how often they shop These customers shop frequently but always purchase less quantity of product These customers shop less frequently and always purchase more quantity of product Influence role that shopping plays in the overall lifestyle of the consumer This target group shops only for products that are necessary and not for social status This target group shops to maintain its social status and lifestyle culture Shopping behavior depends on culture of this target group Shopping behavior does not usually depend on culture of this target group Advertising Need for shopping does not depend on advertising of the product Need for shopping comes when this group sees an advertisement, as they can afford it Lifestyle This group does not have much lifestyle needs This group has lifestyle needs Number of people in store Their shopping does not depend on the number of people in the store These people will avoid shopping if there are people in the store Ease of parking As most people in this group dont use four wheelers, parking is not an issue for this group As people in this group dont use four wheelers, parking is an issue for this group From the above, we come to know that there are many things that influence consumer behavior. Budget conscious customers are the target markets whose living is simple, they dont have high lifestyle or needs are more attached to their culture, for them place which is a factor of marketing mix is not at all important, neither are that much concerned about the product. They dont care if the product is branded or not, the only thing about which they care is price, they just want that the price of the product should be low and there should be enough promotional schemes in the store, like discount, by one get one free etc. For them quality of the product is also not a big issue, quality of the product is also a market concept. Gourmet focus customers are the target markets whose standard of living is high, these people usually live in nuclear families and for them culture is not that important, for them place which is a factor of marketing mix is a very important factor, these type of customers are brand conscious. They dont care much about the price or promotional activities in the store. They just want to have a good time in the store. For them quality of the product is a big issue, quality of the product is also a market concept, these people usually think of shopping as a status symbol (Aaker, Kumar, and Day, 2001). Section 3 Marketing mix recommendation to increase revenue Although target customer of ALDI are Budget conscious customers, who dont care much about the place, but still ALDI should try to make itself a ideal store for its customers. It should chose bright lights for its store, as it brightness is associated with cleanliness. It should try to start a system of giving vouchers and loyalty cards to its customers, so they become more loyal to the store. The store should bring in other promotional strategies in addition to discount pricing. ALDI should give some attention to its ambience and try some new things to engage its customers and make them buy products which they dont intend to. ALDI should also design its shelf in such a style that branded products are at eye level o the customer. ALDI follows these steps then it would able to attract both middle and upper class people. References Aaker, D. (1996). Building Strong Brands, The Free Press. Aaker, D., Kumar. V. and Day, G. (2001). Marketing Research, Seventh Edition, John Wiley Sons, Inc. Akaah, I. and Riordan, E. (1988). Applicability of Marketing Knowledge in the Third World, International Marketing Review, 5(1):41-55. Akroush, M. (2006). The Services Marketing Mix Paradigm: Is It Still Appropriate for Todays Service Businesses? AL-Balqa Journal for Research and Studies, 11(2), June):49-74. Akroush, M., Shible, M. and Khawaldeh, F. (2005). The Effect of Services Marketing Mix Elements on Customers Satisfaction in the Comprehensive Motor Insurance: An Empirical Investigation of Customers Perspectives in Jordan, Journal of Financial and Commercial Studies/Managerial Sciences-Cairo University, 2/3(32) July-December):439-472. AL-Dmour, H. and Ayesh, H. (2005). The effect of the marketing mix elements of five star hotels on the perceived image by Tourists: a comparative study, Jordan Journal of Business Administration, 1(1):101120. Al-Khateeb, F. (2009). Factors influencing malls selection from Jordanian customer point of view, Jordan Journal of Business Administration, 5(1): 4668. Bagozzi, R.P. (1980). Causal Models in Marketing, Wiley, New York. Baker, M. (2000). Marketing Strategy and Management, Third Edition, Macmillan Business. Beaven, M., and Scotti, D. (1990). Service-Oriented Thinking and Its Implications for The Marketing Mix, Journal of Services Marketing, 4(4):5-19.

Wacos At Waco Essays - Waco Siege, Apocalypticism, Adventism

Wacos At Waco In studying millenarian movements many theories have attempted to explain the behavior of past groups who believe the end of the world is soon approaching. Historically, these accounts have been brought to light mostly by second-hand accounts. Yet these movements have continued until the present day, allowing us to collect information about similar millenarian movements through current observations, and comparing them with the societies, events, and people who led these movements in the past. As the year 2000 approaches, the words millennium, antichrist, and Armageddon have become commonplace in our every day lives. While this happening, we are made aware of this shift in our cultural conciseness and compare current movements to past theories of millenarianism in order to better understand the place these beliefs hold in our culture. The fateful events that revealed David Koresh to the world are exciting because the Waco disaster was similar to historical events and enhanced our unde rstanding of what is known about millennial groups. The harshness of the events that occurred there are worth noting for more than their sensationalism. (A)The Waco events demonstrated how our government reacts to movements it sees as threatening to the social norm, and resulted in such dire consequences as to suggest that all the studies that have been done on millenarianism up until now are not considered deeply enough. (B)The available literature on the Waco events also suggests that the prophet status held by David Koresh in relation to the group was powerful enough to overcome societal pressures to conform to more acceptable beliefs. (C)Finally, the Waco believers ultimately had a marked political effect that draws more conservative believers to hold fast to their millennial beliefs. Waco movement had political impact- gained suspicion from government, had power to arouse fear- Why?***Second point to discuss. Such as: the role of prophets in the ___ movement.***why power- was d ue to prophet status given by group to Koresh explain how he gave strength and power to affect government to this movement- lead to society***Third point to discuss. Such as: The relationship of the groups millennial ideas and dogma to social change.***waco movement was able to cause social change-why leader, power, resistance ,disillusionment of members in current society about there way of life(hopeless)*** Several biblical experts were called onto the seen during the conflict at Waco. One of these experts, James Tabor wrote his account of the happenings at Waco. In his article Religious Discourse and Failed Negotiations, The Dynamics of Biblical Apocalypticism at Waco asserts that the government reacted to the actions of David Koresh without taking into account what he was truly trying to accomplish. If this was seriously considered, according to the observations of James Tabor, the conflict at Waco could have been resolved without the harsh actions of the BATF.. Initial live interviews with Koresh were very revealing if studied. Koresh believed himself to be the Christ that would be able to interpret the seven scrolls referred to in the bible as one of the events preceding the end of the world. The government approached the situation as a hostage rescue situation, when infect they were acting out the beliefs that Koresh was teaching would occur before the end of the world. The thing t hat the government had missed was that no one in the compound had in the past or the present perceived themselves to be a hostage of Koresh, instead the did feel themselves hostages of the U.S. government. The government reacted to Koresh and his followers violently because thy perceived him to be an insane con-artist with no chance of changing his views. The way Koresh spoke contributed to this, but why was he seen to be such a threat as to allow the government to deal with him with such extreme force? The ability of Koresh to be a charismatic leader allowed him to surpass the authority of many traditional forms of authority. Max Weber characterizes this type of authority as a certain quality of an individual or personality by virtue of which he is considered extraordinary and treated as endowed with supernatural, superhuman, or at least specifically exceptional powers or qualities. These are such as are not accessible to the ordinary person, but

Tips on Mandarin Chinese Pronunciation

Tips on Mandarin Chinese Pronunciation One of the first steps in learning Mandarin Chinese is becoming accustomed to the languages pronunciation. Learning how to pronounce Mandarin Chinese helps with speaking and listening skills as it is a tonal language.   What Makes a Syllable? The Mandarin language has 21 consonants and 16 vowels. They can be combined together to create more than 400 mono-syllabic sounds. There are also four tones that change the meaning of the syllable, so in theory, there are about 1600 possible syllables. Only around 1000 of these are commonly used, however, which means that Mandarin words actually are more similar than words in English. Similar to English, you should learn to hear the tone differences and work on learning how to pronounce Chinese sounds. Sound Chart Here is a chart of the 37 sounds of Mandarin with a sound clip of each. Practice these as much as you can- they will provide the foundation learning how to pronounce Mandarin. The sounds are given in Pinyin, but please be aware that each letter does not represent just one sound.  Just like how in English, the vowel a is pronounced differently in different cases. For example, compare the more nasally-sounding ant to the elongated a in at. There are also  many tricky cases you need to learn  in Chinese! Pinyin Explanation Sound Clip b similar to 'b' in the English 'boat' - softened to approach a 'p' sound audio p similar to 'p' in the English 'top' - with more aspiration audio m same as 'm' in the English 'mat' audio f same as 'f' in the English 'fat' audio d similar to 'd' in the English 'down' - softened to approach a 't' sound audio t similar to 't' in the English 'top' - with more aspiration audio n similar to 'n' in the English 'name' audio l similar to 'l' in the English 'look' audio g similar to 'g' in the English 'go' - softened to approach a 'k' sound audio k similar to 'k' in the English 'kiss' - with more aspiration audio h similar to 'h' in the English 'hope' - with a slight rasp as in 'loch' audio j similar to 'j' in the English 'jeep' - tongue is positioned below lower teeth audio q similar to 'ch' in the English 'cheap' - tongue is positioned below lower teeth audio x similar to 'sh' in the English 'sheep' - tongue is positioned below lower teeth audio zh similar to 'j' in the English 'jam' audio ch similar to 'ch' in the English 'cheap' audio sh similar to 'sh' in the English 'ship' audio r similar to 'z' in the English 'azure' audio z same as 'ds' in the English 'woods' audio c similar to 'ts' in the English 'bits' audio s similar to 's' in the English 'see' audio (y)i similar to 'ee' in the English 'bee' audio (w)u similar to 'oo' in the English 'room' audio yu purse your lips and position the tongue high and forwards audio a similar to 'ah' in the English 'Ah-hah!' audio (w)o similar to 'or' in the English 'bore' audio e similar to 'er' in the English 'hers' audio (y)e similar to the English 'Yay!' audio ai similar to the English 'eye' audio ei similar to 'ei' in the English 'weigh' audio ao similar to 'au' in the English 'sauerkraut' audio ou similar to 'ou' in the English 'dough' audio an similar to 'an' in the English 'fan' audio en similar to 'un' in the English 'under' audio ang a Mandarin 'a' followed by the 'ng' sound like in the English 'sing' audio eng a Mandarin 'e' followed by the 'ng' sound like in the English 'sing' audio er a Mandarin 'e' with the tongue curled back audio

Word Choice Qualitative vs. Quantitative

Word Choice Qualitative vs. Quantitative Word Choice: Qualitative vs. Quantitative If you’re studying at college, you’ll hear the terms â€Å"qualitative† and â€Å"quantitative† used at some point. These describe two approaches to research, each of which is associated with different techniques and methods. Mixing up â€Å"qualitative† and â€Å"quantitative† can, therefore, detract from the clarity of your written work. As such, knowing how to use these words correctly is essential. Qualitative (Related to Quality) One sense of the term â€Å"quality† is â€Å"a distinctive characteristic of something.† As such, â€Å"qualitative† means â€Å"related to the quality of something.† In research, this means focusing on the subjective meaning or character of something. In the social sciences, for instance, researchers are often interested in peoples opinions or motivations. A paper in this field might therefore say: This research used a qualitative approach to assess intention to quit among teaching staff. Methods associated with qualitative research include interviews, direct observation, and case studies. Spying on your neighbors doesnt count as qualitative observation, by the way. Quantitative (Related to Quantity) At this point, you won’t be surprised to find out that â€Å"quantitative† means â€Å"related to quantity.† In academic research, this involves working with numerical data (i.e., things that can be counted or analyzed statistically). Quantitative approaches are often associated with the sciences, but they’re also used in everything from marketing research to anthropology (the key factor is using numbers): Population change was estimated using quantitative techniques. The methods used to gather quantitative data vary, though they range from using hi-tech measuring instruments to statistical analysis of survey data. Numbers! Numbers everywhere! Qualitative or Quantitative? â€Å"Qualitative† and â€Å"quantitative† look similar on paper, so it’s easy to mix them up. However, since they cover very different types of research, you must use the correct term when writing up a study, even if using a mixed-methods approach. The important thing is that qualitative research is concerned with subjective meanings (i.e., the quality of something), while quantitative research deals with numbers (i.e., the quantity of something). Remember: Qualitative = Related to subjective human understanding Quantitative = Related to numerical data and statistical analysis

Critical Review of Strategic Thinking Paradigms Assignment

Critical Review of Strategic Thinking Paradigms - Assignment Example Basically SM is a profound concept that involves organizational planning and competitive integration of a system. It is a peculiar concept that requires detailed and comprehensive understanding. This paper is bringing insight on two of the most important texts in strategic management. It may include the review of the Kaufman, Greiner and Cummings works regarding strategic management themes and perspectives. The paper presents the contrasting and differentiating views of the literature, in order to find novel practices of strategic management. In the 21st century world, a precise change has been experienced by organizations. This change involves vulnerability, risk and competitiveness due to the large number of market players present. Technology has a crucial role in settling this impulsive change, which has made the environment of business competitive and risk-oriented. In this vulnerable environment, a new type of strategic planning is needed as proposed by Greiner and Cummings in their text. The authors deliberately propose novel strategic planning, which is different from the so-called conventional strategic frameworks. This new strategic framework is a proactive one, definitely not the idle one as the old ones used to be but highly receptive and responsive to the changing business environment. It is a dynamic strategic planning system, which authors propose as an alternative to the conventional strategic system. As organizations are dynamic today so the need is to incorporate this dynamic strategic system (Greiner & Cummings, 2009). Kaufman in contrast to Cummings and Greiner proposes a pragmatic strategic model. This model collaborates the new and the old conventional frameworks of strategic planning. The author thinks that old models are useful, as they set the baseline to form the new models of strategic planning. The need is to join the old techniques

Below Essay Example | Topics and Well Written Essays - 500 words - 1

Below - Essay Example Therefore, a reflective analysis of the language, imagery, and tone of â€Å"Father and Son† and â€Å"The Portrait† suggests that Kunitz expresses his feelings for his father and he confront his personal traumas more deeply in these poems than in his earlier verse. In the poem â€Å"Father and Son†, there are several instances and evidences which suggest the poet’s feelings for his father and the language, imagery, and tone of the poem substantiate this view. The language of the poem is so powerful that it reveals the poet’s great feelings for his father. The poet calls his father ‘the secret master of my blood’ and expresses his desire to follow the paths of his father. The language and the tone of the poem also suggest the poet’s great bond to his father who kept him in chains through his indomitable love. â€Å"Mile after mile I followed, with skimming feet, / After the secret master of my blood, / Him, steeped in the odor of ponds, whose indomitable love / Kept me in chains.† (Father and Son, lines 6-9) The stunning imagery used in the poem also helps the poet convey his great bond to his father and images such as ‘load of ripeness’, ‘secret master of my blood’, â₠¬Ëœodor of ponds’, ‘indomitable love’ etc are some examples. Similarly, Kunitz also draws an essential portrait of his father in his poem â€Å"The Portrait† with the sheer merit of his words, language, imagery and tone. The poet specifies how his mother was contemptible about the way and time his father killed himself. Through the convincing portrayal of the mother’s feelings for his father, the poet hints how poignant his personal story has been. The poet is at his best when he expresses how â€Å"She locked his name / in her deepest cabinet / and would not let him out, / though I could hear him thumping.† (The Portrait, lines 7-10) The tone of the poem also points to the poet’s deep sense of loss at the death of his

Gender difference Essay Example for Free

Gender difference Essay The article I read is â€Å"‘Health is not a man’s domain’: lay accounts of gender difference in life-expectancy in Russia†. The authors, Ilkka Pietila and Marja Rytkonen, examined the meaning of health to Russian lay people, conducting interview with 29 people aged 15-81. They concluded that the role of the individual in healthy responsibility is very weak, with a stronger emphasis on societal and governmental influence. They also found that in relation to gender, gender roles and relations are static with few alternatives despite social changes. This study was prompted by the large gender gap in life-expectancy in Russia. In 2006, the average life expectancy was 59 years for Russian men but 72 years for Russian women. Pietila and Rytkonen wanted to see if this gap was caused by gender perceptions of health and/or each other or by something else. The theoretical basis for this research is a process Frankel and Davison call ‘lay epidemiology’, which states that â€Å"individuals interpret health risks through the routine observation and discussion of cases of illness and death in personal networks and the public arena, as well as from formal and informal evidence arising from other sources, such as television and magazines (p. 071). The researchers discerned â€Å"four types of explanations: essential/naturalist explanations (biological and psychological differences), explanations related to social roles, explanations related to social change and explanations related to health behavior† (p. 1075). They also found that these explanations often centered around one health behavior: heavy drinking. This article is a great because of its discussion the masculinity behind drinking, as well as the cultural aspects yet how the women tended to see drinking as more of a health hazard then the men who participate in it. The phenomenon of the gender gap and the cultural aspects of drinking add unique curveballs to solving the health crisis in Russia today. An article like this one is very important because it illustrates factors that need to be considered when coming up with a public health policy for Russia. For example, this findings of this research would support the argument that prohibition would not work in reducing alcoholism in Russia; alcohol’s cultural significance is too strong for such a policy to have any ‘lay’ support. The article also noted its limitations. The authors only interviewed subjects in St. Petersburg, which is one of the more Westernized cities in Russia and is more likely to have an higher educated and socioeconomic population compared with the majority of Russia. The authors conceded that this population dynamic may have skewed the results. They also admit that their research sample was small (only 29 people interviewed), although they did their best to have a variety of ages and occupations within these people. One excellent point in the researcher’s methodology is the use of native-Russian speakers to conduct the interviews, and having men interview men and women interview women. The use of native speakers would allow for the nuances of language and communication to be picked up. The gender separation also nullifies the possibility that gender biases would have taken place during the interviews.

Insanity and Madness in A Rose For Emily and Yellow Wallpaper

Insanity in A Rose For Emily And The Yellow Wallpaper    The women in Faulkner's and Gilman's stories are victims of male over-protectiveness.   The men that rule their lives trap Emily in "A Rose For Emily" and the narrator of "The Yellow Wallpaper". Each character must retreat into their own world as an escape from reality. Emily is destroyed by her father's over-protectiveness. He prevents her from courting anyone as "none of the young men were quite good enough for Miss Emily and such" (82). When her father dies, Emily refuses to acknowledge his death; "[W]ith nothing left, she . . . [had] to cling to that which had robbed her" (83). When she finally begins a relationship after his death, she unfortunately falls for Homer Baron who "liked men" and was "not a marrying man" (84)... ...the trap that society has placed them in. Works Cited Faulkner, William. "A Rose For Emily." The Norton Introduction To Literature. Eds. Jerome Beaty and J. Paul Hunter. 7th Ed. New York, Norton, 1998. 1: 502-509. Gilman, Charlotte Perkins. "The Yellow Wallpaper." The Norton Introduction To Literature. Eds. Jerome Beaty and J. Paul Hunter. 7th Ed. New York, Norton, 1998. 2: 630-642.

Reasons Why I Want to be an RN Essay

There are many reasons why I would like to be an RN, and there are many reasons of why I should become an RN, ever since I was a child I have had the idea of being a nurse implanted in my head. Then as time went by other ideas came into play, like being a teacher or being a police officer, but being a nurse always stayed in my mind as a great career for me. I got this idea of being a nurse from my mother when I was a little kid, see my mom is a nurse, actually she is now the director of nursing at Bakersfield Heart. But when I was a kid, she went from floor nurse, to charge nurse, to director of her floor, to house supervisor, to assistant director, and now director. I can easily see her retiring as the CEO of this hospital. Now I do not know if I would want to do all of that, but I definitely see myself going from floor nurse to charge nurse, and maybe the director of the floor. The upper management just does not sound as fun to me. So originally I did not pursue the idea of nursing, I actually went into college thinking I was going to be a local high school teacher and wrestling coach, so I went and got my degree in Art Education, but while I was in college, I started working as a transport orderly at San Jose Medical Center before it closed, then went to Regional Medical Center of San Jose, where I started working as an Emergency Room clerk, and moved up to an Emergency Room Technician and loved the hands on with the patients. This is where I decided that teaching may wait till I retire from nursing, and nursing will become my career. Soon as I started working side by side with our nurses in the ER I saw that this is what I should be doing, and this is what I want to be doing, so I started working on the prerequisites right then and there. I loved the compassion the nurses had for their patients, and to see the smiles that would come from these patients when they felt better. There was something about being bedside that just pushed me to want to be more. Being a tech was and is amazing, but I want more, I want to be running the code, not just  a part of the code, when a trauma victim comes in, or a coded patient comes in. I love the feeling of bring back a patient in a code, even though I know right now by doing just CPR I am the one that is moving the medication through the body, I want to be the one that is pushing epinephrine, to bring that patient back. In this world today, I feel like there are less and less people that are actually trying to improve today’s society, and are looking out only for themselves, or their family. And I do not want to be one of those people. I want to be helping the community whether it is to clean up a homeless man, or save the life of a kid that was shot, you never know what that person can do for the rest of their lives to improve someone else’s life. I know that not all nursing is emergency nursing, but it all has its parts to the community and helping others. And I am ok with that, but I truly see myself in emergency nursing. If you notice that all of my jobs I was looking at while I was growing up, nursing, teaching, police officer, they are all helping professions, they are all improving the world around us, and ultimately that is what I really want to do, is improve the community, and improve the well being of the people around me. And I believe nursing is the right form of profession for me to do that.

Negligence Essay Essay

Mark sued a bank for injuries. He was not paying attention as he entered the bank because he was looking at his phone. And he fell suffering $10,000 in injuries. Prior to the fall, the janitor had buffed the floor. The janitor had an IQ of 70. Normally, the janitor was closely supervised. However, today his manager was extremely tired, and the manager didn’t notice that the janitor had carelessly used way too much floor wax that was extremely slippery. Is the bank liable for the janitor’s negligence (be sure to go through all the elements. Additionally, note that under the doctrine of respondeat superior the bank WILL be liable for any potential negligence of the janitor employee)? What defenses will the bank assert? Assume that the jurisdiction does not recognize assumption of risk or contributory negligence. The jurisdiction does recognize the defense of comparative negligence. In order to title a negligence claim a person must first show that the defendant had to hav e acted a certain way toward the plaintiff. Second that the defendant failed to act in a reasonable manner. Finally, the plaintiff must show they suffered actual damages or loss due to the unreasonable behavior. Negligence is a behavior or conduct creates an unreasonable risk or harm to others. The bank will be responsible for the janitor’s negligence. The janitor is considered an employee of the bank. Therefore, under the doctrine of repondeat superior the bank is responsible for the negligent actions of the janitor. Repondeant Superior, states that the employee is liable for the actions of an employee when the actions take place within the scope of employment. This gives a person injured in a place of business a better chance of recovering damages, In this case the employer is considered the principal and the employee the agent. Under respondent superior the principal has control over the agents’ behavior and must take responsibility for the agents’ actions. In this case the bank must take  responsibility of the janitor. The bank could argue that Mark contributed to the fall for not paying attention to his surroundings by paying more attention to his cell phone than to where he was walking. They could argue that if he had not been on his cell phone he would noticed the shiny slippery floors. This is called Contributory Negligence, but the courts do not recognize this defense. Mark could then go for his damages or loss under Comparative Negligence. Meaning he could do one of the two things: 1.) he could have all his damages totaled and then reduced by what would be his negligence in the matter or 2.) The courts could say he can’t recover anything if they find that he was just as negligence as the bank or janitor.

Ismail Pasha essays

Ismail Pasha essays Interpretive Research Paper-Egyptian Ruling Elite The country I studied during this project was Egypt, and the character I was assigned to was Ismail Pasha, who was part of the Ruling Elite. Ismail was the son of Ibrahim Pasha, who took the throne after Said Pashas death. He ruled Egypt from 1863 to 1879. He began his rule halfway through the American Civil War, when Egypt experienced an immense growth in cotton trade, due to the unavailability of American cotton. Ismail did not control his money well. He was concerned with making Egypt seem attractive to surrounding countries and nations. Which would help migration to Egypt. His attempts included throwing magnificent parties on just about any occasion he could come up with. Although he was the darling of Europe, (social class profiles, 1) he did not handle his money responsibly. Ismail spent lavishly, and was very unwise about handling his financial affairs, thus leaving himself open for criticism. He was committed to the Suez Canal project, which he changed in two major ways: First of all, he constructed a freshwater canal, and second of all, he refused to provide an infinite amount of peasant labor. In 1866, he changed the manner in which the leaders successors were chosen in Egypt. This caused controversy between himself and the Sultan Abdulaziz around the time when the Suez Canal opened, in 1869. The two later reconciled, but it cost Ismail heavy expenditure, which did not help his already growing debt. The debt was eventually too much for Ismail to overcome, or even come close to paying back. He spent extravagantly, and borrowed the money he needed, but he could never pay it back. He desperately tried to relieve himself of the burden he carried, by several methods. He stopped paying interest on Egypt's loans, stopped paying his officials, and doubled the taxes on his people. But the debt was just too overwhelming. In...

The Top 10 Jobs To Have Today

The Top 10 Jobs To Have Today Rachel Gillett over at Business Insider has rounded up the 25 best jobs to have now. Topping the list? Physician’s Assistant, so congrats to my cousin Alex, who apparently has it made in the shade. We’re rounding up just the top 10. 1. Physicians Assistant:There’s a high demand for this well-paying entry-level job in the medical field; average salary is $111,376, and there are 45,484 current job openings.2. Software Engineer:Yes, we should all have learned coding instead of taking those semesters of Italian in college. Engineers design and develop the systems that run on computers, and are paid on average $98,074 for it. There are more than 104,000 available openings in this field!3. Business Development Manager:This position is responsible for helping companies grow by identifying potential partnerships and prospects, then cultivating those relationships to everyone’s benefit. Average salary is $84,907, and there are currently 11,616 job openings.4. Human Resources Manager:This has sort of a who-watches-the-watchmen feeling about it, because who hires the human resources manager? But if you like managing staff activities and coordinating new hires, check out one of the 8,073 job openings available for this job, which earns on average $96,443.5. Finance Manager:In this job, you’d help companies manage their money and attend to their business needs; average salary is $122,865, and there are 9,728 job openings. If you like numbers and rock at organizing spreadsheets, this might be the gig for you.6. Marketing Manager:Are you noticing a trend? Management should be your end goal in a lot of these industries. A marketing manager coordinates- surprise!- the marketing of an organization’s products and services. There are 14,647 job openings in this field, with an average salary of $100,130.7. Database Administrator:Enjoy staying on top of inventories and customer transaction records? Consider this position, where you might ear n on average $97,835 and have 9,790 chances to find the right place to work.8. Product Manager:Are you the consummate team player? Project managers supervise design and production teams to produce and market products. There are 10,294 job openings, with an average salary of $113,363.9. Data Scientist:One of the downsides of all the data mining we do these days  is that it’s all just a pile of numbers without someone to interpret the findings and identify trends. There are 3,449 job openings with an average salary of $104,476.10. Sales Manager:Last on our round up for today (and sorry, for this introvert, kind of least) is the sales manager oeuvre- there’s an average salary of $121,657 and are 3,982 openings to choose from. So if you can find a place with a company you like and don’t mind cold-calling on the regular, this could be a great field to pursue.

Individual Reflection paper- Group dynamic Essay

Individual Reflection paper- Group dynamic - Essay Example I have previously worked with different people and therefore learnt that in group there will always be members who are great leaders and others who just greatly contribute to the group’s success. There are also the careless types who do not care at all and are comfortable with just any grade for as long as it is a pass. I therefore understand what it takes for one be a great group leader. Our Group Dynamics team lacked the kind of person who can measure to the standards of a group leader. Nevertheless, have a strong conviction that our group could have been strong even with no strong leadership but it appeared like some of the members only wanted to achieve a passing grade. Registering high scores was not there business for as long as they could proceed to the next level and therefore they put minimal efforts towards the success of the group. The group I worked with this semester had many similarities with other groups on real job sites. It is particularly very had in some instances to bring together different in a group and have them work coherently. In my opinion this explains the high turnover rates that many companies have to struggle with. Corporations have no time and resources to allow employees long periods to learn one another and work as a team; changes are made almost as immediate as it is discovered that there is not fit. On the other hand class work is an opportunity for all to learn and there every member it required to participate and learn as much as possible as to as to become efficient. Conflicts will always arise in groups but quick amicable solutions ensure that the group remains on course; challenges were there in my group just like any other. In my opinion this was a very exciting learning experience as the professor assigned us to groups randomly and this allowed us to learn together with classmates we have not related before. it was almost

Indonesian Islamic Law Essay Example | Topics and Well Written Essays - 750 words

Indonesian Islamic Law - Essay Example I felt peeved at the manner in which a lady is being shoved out of a hotel lobby, where she was having conversation with two of her lady friend, and the male colleagues standing nearby kept laughing and booing at them. Nobody thought it fit to reason out with the police officials that they are not doing anything illegal in the hotel lobby. What is more troubling is, what message is being sent out about Islamic laws by such an action?3.  Identify cultural values specific to your own culture that impacted upon how you reacted/responded to this article. My culture has given me the values and teaching which do not allow ill-treatment of the female members of the society for the simple reason that they are born as female. Equality in the society is the norm as far as I’ve learnt. I sincerely feel that laws are meant to protect the humanity and not to torture them in the name of religion.4.  Analyze how ethnocentricity can impact the way in which you reacted to this article.Ethn ocentricity implies that an individual tends to focus more on the specific ethnic group he or she belongs to. In general it can be considered as a normal human tendency, but in this case we have a nation which has to take care of so many issues at home for development of its citizens, reconstruction of the infrastructure destroyed during the Tsunami disaster, political issues etc. But focus is being given to the age old Shariah laws instead. When a port city it raises doubts about the capability of the government to take the nation ahead.

Grade 8- Coursework Questions Assignment Example | Topics and Well Written Essays - 250 words

Grade 8- Coursework Questions - Assignment Example In addition, the Catholic Church introduced transubstantiation which described the changing of bread and wine into the body and blood of Christ that occurs at mass during the consecration via the word of the priests. The decision brought sanity in the church in that people practiced how to be holy. Inquisition had the authority to impose fines, imprison people, and condemn unrepentant heretics to death. This discouraged people from preaching false doctrines because they feared fines and imprisonment. In turn, heresy decreased. The Spanish inquisition was very vicious in that it went beyond finding and punishing people suspected of heresy. The Spanish authorities targeted Muslims and Jewish converts to Christianity, accusing them of secretly practicing their former religion. On the other hand, the other inquisition only focused on finding and punishing heretics not converts of other religions. They dedicated themselves to following Jesus invitation to sell all that you posses and give it to the poor. They saw the social roles of the Christian faith as a significant part of humanity’s partnership with God. Persecution is morally wrong because God did not empower human being to end a life of another person. Even if an individual has wronged society or church, they have no power to persecute him or her since they have the right to live and only God can judge

Comparison of Flow Patterns of Rivers

Comparison of Flow Patterns of Rivers Introduction Comparing the flow patterns of rivers in different regions can be most revealing to the contemporary geographer. As Veissman and Lewis have emphasised, all waterways are influenced by the six components of the hydrological cycle.[1] These are: precipitation levels, infiltration, evaporation, transpiration, surface run-off and ground water flow. Such factors, along with topography, often vary considerably within relatively small geographical boundaries. For the purposes of this investigation the flow duration curves (FDCs) of the rivers Owenmore, Funshion, Rye Water and Fane, which are located in the Republic of Ireland, shall be subjected to inspection and comparison. The Flow Duration Curve As Singh has noted ‘the flow duration curve (FDC) is one of the simplest but most informative tools in hydrology’ and ‘shows the percentage of time during which specified flows were equalled or exceeded during the period of record.’[2] In essence, the FDC is a model which can be utilised by hydroelectric companies and other agencies in order to determine the energy capacity of a river, normally on an annual basis. The vertical, or Y, axis represents the flow rate (Q) measured in cubic metres per second (mà ¯Ã¢â‚¬Å¡Ã‚ ³/s) and the horizontal, or X, axis represents the percentage of time over a specific period in which flow exceeds the value on the Y axis. Thus, the area below the curve shows the potential energy capacity of the river. The shape of the FDC is influenced by the six components of the hydrological cycle and also the topography and shape of the river’s catchment area. As Ward and Robinson have highlighted, a steeply sloping FDC is typical of ‘highly variable flows with a large quick flow component.’[3] Such a trend is associated with waterways in the Mediterranean region due to extremes in precipitation levels, high surface run-off and a low storage capacity of the soil. On the contrary, a gently sloping curve indicates a ‘large delayed flow component.’[4] This is typical of many rivers in temperate climates which continue to receive through-flow during periods of low precipitation from water stored in the surrounding soil and bedrock. The lower end of the FDC is indicative of ‘perennial storage in the basin.’[5] Thus, if the FDC ‘flattens out,’ the catchment area has a considerable degree of water stored which will flow into the river during d ry periods. A Comparison of Rivers The Flow Duration Curves of both the rivers Owenmore and Funshion are similar in shape and exhibit a much steeper trend in comparison to the FDCs of rivers Rye Water and Fane. However, the curve of the Funshion flattens out more than that of the Owenmore. Flow rate never decreases below 1.8mà ¯Ã¢â‚¬Å¡Ã‚ ³/s on the Funshion whereas on the Owenmore it can be as low as 0.8mà ¯Ã¢â‚¬Å¡Ã‚ ³/s. This shows that the Funshion benefits from a greater level of through flow and storage capacity within its drainage basin. Indeed, this is understandable when one considers that the total area of the Funshion’s catchment exceeds that of the Owenmore by 64 Km . Specific run-off is also 0.9 mà ¯Ã¢â‚¬Å¡Ã‚ ³/s higher in the area of the Owenmore which accounts for the river having a higher maximum flow rate of 20.90 mà ¯Ã¢â‚¬Å¡Ã‚ ³/s. In only 5% of the time, 17.3% of the total annual flow rate passes through its water channel. Mean flow rate of the River Funshion is 8.14 mà ¯Ã¢â‚¬Å¡Ã‚ ³/s, the highest of all the rivers. Flow rate exceeded for 95% of the year (Q95) is 0.495 and emphasises that the Funshion has the greatest minimum river flow of all the waterways. The rivers Rye Water and Fane have a flow range which is less than that of the Owenmore and Funshion. Maximum flow rate is 11.8 mà ¯Ã¢â‚¬Å¡Ã‚ ³/s on the Rye Water and 8.0 mà ¯Ã¢â‚¬Å¡Ã‚ ³/s on the Fane. This is due in part to the lower drainage area of both basins. The Fane’s is only 234 km and the Rye Water’s is the smallest of the four at 215 km . The flow rate exceeded for 95% of the year (Q95) of the Fane is 0.085 mà ¯Ã¢â‚¬Å¡Ã‚ ³/s to the Rye Water’s 0.046 mà ¯Ã¢â‚¬Å¡Ã‚ ³/s. The Fane’s catchment exhibit’s a greater degree of storage capacity than that of the Rye Water as flow rate never drops below 0.20 mà ¯Ã¢â‚¬Å¡Ã‚ ³/s. However, the Rye Water’s flow rate drops considerably and levels off at only 0.10 mà ¯Ã¢â‚¬Å¡Ã‚ ³ /s for 15% of the year, contributing to the lowest mean flow rate of all the waterways at just 2.16 mà ¯Ã¢â‚¬Å¡Ã‚ ³/s. The specific run-off rate of the Rye Water is 0.4 mà ¯Ã¢â‚¬Å¡Ã‚ ³/s higher than that of the Fane. Of all the rivers, the Funshion exhibits the highest base flow rate whilst the Rye Water’s is the lowest. The Owenmore has the widest range of flow rate from 20.90 mà ¯Ã¢â‚¬Å¡Ã‚ ³ /s to only 0.80 mà ¯Ã¢â‚¬Å¡Ã‚ ³/s. The Fane has the gentlest FDC and ranges from 8.00 mà ¯Ã¢â‚¬Å¡Ã‚ ³/s at high flow to 0.20 mà ¯Ã¢â‚¬Å¡Ã‚ ³/s at low flow. Geographical Locations and Factors of Influence The River Owenmore is located in the north of the Republic of Ireland and flows from north central Mayo to Sligo Bay. Precipitation levels are high in this oceanic coastal area and average 1163 mm per year. As Mitchell and Ryan have noted, this zone is also dominated by poorly drained peat and gley soils.[6] Thus, during periods of heavy rainfall, a large amount of surface run-off flows directly to the river channel. High upland plateaus, which dominate the region to heights of up to 2113 feet, contribute to this phenomena. This explains why the flow rate of the River Owenmore can reach 20.90 mà ¯Ã¢â‚¬Å¡Ã‚ ³/s during periods of high rainfall. The course of the river traverses terrain utilised for grazing and dairying purposes. Such an expanse of grassland further exacerbates surface run-off during the winter months. The River Funshion is a tributary to the Blackwater River in south west Ireland. This region is also overlooked by uplands which can rise to heights of 2000 feet at the source of the Blackwater. The steepness of the surrounding topography is a potent factor in generating a top flow rate of 20.20 mà ¯Ã¢â‚¬Å¡Ã‚ ³/s. Heavily forested slopes also ensure that a higher degree of subsurface water is retained within the basin than in the sparsely wooded catchment area of the River Owenmore in the north. The Funshion thus receives a higher level of through-flow at times of low precipitation due to this vegetation factor and flow rate never drops below 1.80 mà ¯Ã¢â‚¬Å¡Ã‚ ³/s. Rainfall averages 1190mm per year in this catchment area, which is the most of all the four drainage basins. The rivers Rye Water and Fane experience lower levels of precipitation due to their location further east. The Fane is situated in the drumlin belt close to the town of Monaghan in South Armagh and the Rye Water is a tributary of the Liffey River which traverses the city of Dublin. The terrain influencing both drainage basins is not as dynamic as that of the west and altitudes rarely reach 655 feet. The highest flow rate of the Rye Water is just 11.80mà ¯Ã¢â‚¬Å¡Ã‚ ³/s which is testimony to the lower eastern topography. However, urbanisation around the river channel has contributed to increased surface run-off; the river passes through the settlements of Kilcock and Leixlip before entering the Liffey. Orme has noted that the drumlin soils of catchments such as the River Fane are often poorly drained and prone to water logging.[7] This factor explains why the lower end of the river’s FDC does not drop as abruptly as that of the Rye Water. Clearly the Fane has a higher degree of surface storage in its catchment area. Bibliography HAUGHTON, J. P. GILMOUR, D. A. Geography of Ireland, The Department of Foreign Affairs, 1979 MITCHELL, F. RYAN, M. Reading the Irish Landscape, Town House Dublin, 1997 ORME, A. R. Ireland, Longman, 1970 SINGH, V. P. Environmental Hydrology, Kluwer Academic Publishers, 1995 VEISSMAN, W. LEWIS, G. L. Introduction to Hydrology, Pearson Education Inc, Fifth Edition, 2003 WARD, R. C. ROBINSON, M. Principles of Hydrology, McGraw-Hill, 2000 WHITTOW, J. B. Geology and Scenery in Ireland, Penguin Books, 1974 Footnotes [1] W Viessman, G L Lewis, Introduction to Hydrology, Pearson, 2003) 2 [2] V P Singh, Environmental Hydrology, Kluwer Academic Publishers, 1995) 113 [3] R C Ward, M Robinson, Principles of Hydrology, McGraw-Hill Publishing Company, 2000) 258 [4] R C Ward, M Robinson) 258 [5] R C Ward, M Robinson) 258 [6] F Mitchell, F Ryan, Reading the Irish Landscape, Town house Dublin, 1997) 308 [7] A R Orme, Ireland, Longman, 1970) 61

Special Education Needs Policy Essay -- Education, inclusion

Introduction Early years providers regardless of type, size or funding must comply with the legal requirements set out within the Early Years Foundation Stage ( EYFS) so as to meet the needs of all children within the setting (DCSF 2008a, p11). The objective of this report is to critically evaluate the Special Educational Needs Policy used in a setting which support anti discriminatory practice and promote inclusion (appendix 2). Within the context of a faith based early years setting in Dewsbury. The Warnock Report (Special Educational Needs1978) introduced the concept of ‘inclusion’ in the form of ‘integration’ with regard to children with special educational needs, suggesting that mainstream settings would be preferable to ‘Special Schools’. Gates and Edwards (2007) outline, prior to this report, the terms â€Å"Handicapped† or â€Å"Educationally subnormal† were acceptable terms, based on an apparent culture of a medical model, where the disabled person is the problem, governed by their disability. An example might be a child labelled with Down ’s syndrome as their identifying features, instead of their name (Courtman 2010). As legislation has continued to develop, so have attitudes towards disability. The Disability Discrimination Act 2005, set out duties for employers and many public services. Further changes arose from the Educational Needs and Disability Act 2001. It became unlawful to discriminate against disabled children, and by 2004, â€Å"...reasonable adjustments...† were expected to improve access within the physical environment, for disabled people. The introduction of the Children Act 2004 saw the introduction of the Every Child Matters (ECM) (DCFS 2008d). In addition the publication Removing Barriers to Achievement ... ... re-evaluate and challenge anti discriminatory practice at a cultural level however the changing of others attitudes can be difficult but not impossible. Article 23 of the UN Convention on the Rights of the Child (UNCRC) (UNICEF 2007, online) recognise the disability of a child should not reduce the child’s right to education and children with any kind of disability has the right to special care and support. â€Å"Equality of opportunity means that each individual in society experiences opportunities to achieve and flourish which are as good as the opportunities experienced by others† (Griffin 2008, p.12). TTRB (2009) Models of Disability and Special Educational Needs. [Online]. Available: http://sen.ttrb.ac.uk/ViewArticle2.aspx?Keyword=Special+Educational+Needs&SearchOption=Phrase&SearchType=Keyword&RefineExpand=1&ContentId=15708 [27/12/2010]

Prison Food Essay

According to Faulkner (136-137), the need for correctional institutions to rehabilitate offenders has been highlighted by the increasing cost of operations as well as recidivism statistics indicating that majority of offenders escalate in crimes committed and the lack of social participation or integration released offers are able to attain upon release (Hepburn & Griffin, 57-59). This perspective suggests that rehabilitation is linked to offenders’ productive and social potential. At the same time, Holmes (9) believes that the relationships and competencies developed by the offender during incarceration can serve as foundation for social reintegration and long-term rehabilitation. Thus many correctional facilities such as the Northeastern Correctional Center, have undertaken programs that are designed to better equip offenders upon their release by engaging them in the institutions’ kitchen crew (Terris). Their objective is not only educating inmates in the food trade industry for possible employment but also to reinforce social bonds and self-development (Hepburn & Griffin, 63-66). Background Terris points out that the programs is neither novel nor unique to the Northeastern Correctional Center. However, unlike general kitchen duties, inmates mentored in the institution’s Fife and Drum restaurant based on methods from the Culinary Institute of America by its head chef Eddie Jacobs. When the program started in 1983, the objective was to educate participants in the preparation of economical meals but since then has evolved into popular and even fine dining cuisine. Furthermore, according to the program’s managers, participation in the program provides participants practical and commercial skills that have stable demand and daily applications. The program has had achieved success both from the perspective of prison administrators and inmates. According to the former, the programs do not only engage significantly the interest of participating inmates but has also been enhancing the responsiveness and participation of non-participating inmates in existing programs. Terris also relates insights from participating inmate Idris Forde: Forde believes that his in working in the Fife according to â€Å"real world† scenarios reinforces the value of work as well as their role in the operation of an enterprise and in turn, their ability to become productive and benefits not only the Northeastern Correctional Center but also all other stakeholders of the institution. Evaluation According to Currie (185-187), studies of repeat offenders, return to criminal behavior is inversely related to the level of social integration and productivity upon reentry to society. Thus, establishment of programs enhancing inmates’ competency, productivity and social participation have the potential of decreasing the risks of recidivism. This opinion is also supported by the National Institute on Drug Abuse. Their research indicated that the use of social reinforcement, whether in the form of social exclusion, direct support or mentoring and competencies or skills development, decreases susceptibility to criminal behavior by increasing the personal and social risks of re-incarceration. There is no doubt that there has been greater realization of the role of correctional facilities in rehabilitation, which in contemporary perspectives implies successful reintegration and limiting recidivism. However, it should also be noted that undertaking such a program has also significant challenges. In the case of the Northeastern Correctional Center, their relatively small population and their prison classification, allow for better margins for such programs. In the case of high-risk facilities which may be in lockdown except for a few hours a day, implementing the program is unlikely. Furthermore, the availability of instructors or mentors for the programs is also a consideration. Moreover, prison programs and objectives have to be evaluated if they are consistent with such perspectives. Otherwise, such penal reforms can not be effectively applied or implemented as an operational directive for correctional institutions. Recommendations One of the first tasks to establish the significance of the success of the Fife program is to compare its level of success to similar programs in other correctional or rehabilitation facilities. A range to determine the degree of effectiveness has to also be established to map the competency or effectiveness of the programs. The next task is to identify the common components or strategies of the best programs which can then be utilized to compose requirements for programs that are to be developed. Regardless of the content, there should be sensitivity towards the constraints of implementation based on prison population, modality of offenses and psychiatric evaluation. Ironically, there should also be realization that despite the level of input or statistical relevance of programs outlines or requirements, there is still a need for frequent sensitivity analyses to accommodate the variety of stakeholders and degree public concern afforded such initiatives. In conclusion, despite the level of success that the Northeastern Correctional Center has achieved in its kitchen program, there is still a need to evaluate its long term effectiveness and level application efficiency to determine the critical components for wider application and implementation.

The Value of Discipline – Short Essay

The Value of Discipline Discipline is the process of training oneself in obedience, self control, skill, etc. The controlled, ordered behaviour results from such training. Discipline is the basis of the whole universe. The solar system is governed by certain laws to maintain perfect harmony and beauty. Without this order, there would be utter chaos. Discipline is a basic requirement of a civilized society. Citizens of a disciplined nation work with a spirit of cooperation and unity. Aristotle has rightly said, â€Å"Discipline is obedience to rules formed by the society for the good of all.Discipline should be inculcated from a very young age. Talent and genius alone are not enough to achieve success. Discipline has an equally important role to play. Talents blossom in a disciplined person. Discipline in schools may reduce the violence and vandalism and help the students to focus better on their studies and career. Discipline is important even in the family. Parents must raise their children in a pleasant and disciplined atmosphere. They should teach them the right values. They should themselves lead an orderly life so that their children can learn from their example.Children growing in disciplined and happy homes become responsible adults. All should follow the rules and regulations laid by law. Discipline means full realization of the sense of responsibility. This will bring progress and prosperity in the society and the nation. A proper and reasonable balance has to be stuck between liberty and discipline. The restraints or discipline must course be designed for the social good and it is obvious that excessive restraints will inevitably lead to the erosion of human liberties. MY ROLE AS A STUDENTMy role as student in a society entails various things. Firstly, to concentrate on studies so that I develop into well-educated individual that make significant contributions to the society in the future. Secondly, to pass on whatever knowledge I have to others. Thi s can take on many forms ranging from helping your siblings to creating awareness about environmental issues such as global warming. Thirdly, to act as responsible youth. This means to steer clear of any unlawful activities. It also involves not damaging the society and avoiding acts of destruction.As a student I shall try and refrain myself from all such activities for my benefit as well as the society's. Fourthly, to do what I can to protect my environment and society. As a student I shall avoid litter places and should try to invest a few hours into community services if possible. As student I will also try to behave respectfully to the elders of the society and take care of their needs i. e. help an elder to cross a road; stand up and make space for an elder to sit if there is none. This list shows about 200 common phrasal verbs, with meanings and examples.Only the most usual meanings are given. Some phrasal verbs may have additional meanings. | | | 1. | | | 2. | | | 3. | | | 4. | | | 5. | | | 6. | | | 7. | | | 8. | | | 9. | | | 10. | | | 11. | | | 12. | | | 13. | | | 14. | | | 15. | | | 16. | | | 17. | | | 18. | | | 19. | | | 20. | | | 21. | | | 22. | | | 23. | | | 24. | | | 25. | | | 26. | | | 27. | | | 28. | | | 29. | | | 30. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |

Coastal County clerk problem solution

Coastal County clerk problem solution Free Online Research Papers Problem Solution: Coastal County Clerk of Court Coastal Countys Clerk of Court has long provided traditional county clerical and administrative services to a community that was bypassed during much of Floridas growth. In addition to these services, the Clerk also acts as the countys Constitutionally-chartered Chief Financial Officer. For many years, the Court Clerk was Art Brewer, who easily won re-election every four years not just because he was familiar with the county and its residents, but because he maintained low operating costs. One reason for Arts low operating costs was his failure to incorporate technology throughout the 1990s; Coastal County only used computer systems when absolutely required to do so by the State of Florida. Art did not encourage use of the Internet or external sourcing as ways to provide cost-effective county services; he did not even use the state-sponsored mail-in vehicle license program until the State mandated it. In Arts mind, Coastal County was sparsely populated, and it was just as easy for residents to conduct such business at the courthouse. By 1998, development began catching up with Coastal County when Northern Florida retirees began flocking to the sleepy little village of Amber Beach. As newcomers caused the county population to surge, the Office of Clerk of Court found itself facing more citizens, more property development, and a growing attitude that Art Brewer and the Clerks office needed to enter the tech era, whether they wanted to or not (Clerk of Court Scenario, 2009). Describe the Situation Issue and Opportunity Identification The Clerk of courts faces serious issues that are having a negative impact in the organization. The first issue is the lack of new technology. Even though the former Clerk of Courts was praised for keeping an excellent budget, he should have invested in updating technology within the organization. The population was growing an increase in property development called for the use of new technology which was unavailable. The court was criticized for not having a website. In today’s advance technological era not having a website was very archaic. Another issue that The Clerk of Courts faced was with was the inability to implement a â€Å"conflict prevention† measure within the organization. (Dana, chp 1, 2001) Munger, Bodkin and Accord had competing interests and their inability to address their interests properly resulted in a breakdown of trust. Munger was dealing with hostility that had been accumulated over many years and manifested itself when Accord took office and implemented the employee accountability rule. Bodkin was concerned about his personal health and his ability to perform his job under a new leader and the special consideration that he has received over the years. Accord had a negative view of the organizational structure that the Clerk of Courts had established over the years and wanted to implement immediate changes. There was nothing in place to proactively diffuse and resolve the differences between the employees and Munger before it escalated to the magnitude that it did. Stakeholder Perspectives/Ethical Dilemmas The stakeholders for the Coastal County Clerk of Court are the employees, the employees’ families, the community of Amber Beach, and the Florida Human Rights Commission (FHRC), which is an EEOC intake agency. All the stakeholders attempt to provide the cause of their interest and values in the hope that it will persuade the organizations decision making. The opportunity to develop a stronger facility is readily available to the court and investing in new technology and developing a conflict prevention plan will provide the opportunity to lower the risk that will come with balancing a technologically advanced facility and new business perspectives within the organization. Wilmot and Hocker say, â€Å"Because a clear linkage does not exist, the organizational environment becomes dysfunctional, confused, and ripe for ineffective implementation of organizational strategy and of the organizational projects (Wilmot Hocker, 2009).† Frame the â€Å"Right† Problem Coastal County Clerk of Court must acclimate itself to the new technology. Another important step is for the Court to establish a way to deal with employee conflict because a great deal of this exists within the organization. Another opportunity is available for the Court, to examine the resources and create an effective and efficient operation for the citizens of Amber Beach. A training program that focuses on technology and the new polices that Accord wants to implement should be developed for the employees. Describe the â€Å"End-State† Vision Coastal County Clerk of Court has the opportunity to become the local leader in customer satisfaction due to its continued efforts to introduce any new technology when it comes available; because of this the customer satisfaction rating should increase dramatically. The Court can also establish itself as a leader in employee satisfaction with the ability to defuse any conflict as it arises because they will develop a proactive approach to problem solving within the organization by implementing appropriate job training when new ideas and services are introduced. Identify the Alternatives and Benchmarking Validation The Court can achieve their goals through any number of methods or a combination of those methods. The first of the methods would be to introduce the technology one piece at a time; develop a training program that will ensure that the internal staff understands how it works and can assist the community in using the new technology. They can put the technology out there to test the users and see how they like it, if it seems to be user friendly and meets the needs of the citizens. Another possible alternative would be to develop a conflict resolution plan that they can implement whenever internal conflict exists. Someone has to step in to help with the elder employee’s situation if not the special interest groups will have a field day with the Court. The Court could truly take something from Coca Cola, who has an excellent conflict resolution program in place and is said to be one of the best places to work for employee overall satisfaction. Another company that I researched is Home Depot, who is very good at keeping up and sometimes ahead of technology, if Coastal County Clerk of Courts were to take a little from each of those companies they would be a huge success. Evaluate the Alternatives These alternatives are largely risk free, the goal to increase the use of technology and using computers more to do the work and develop a website so that people can do what they need to do in their own homes, is a very realistic goal and can be easily achieved. The only real risk is the cost but it will eventually pay off. The second alternative, the developing of a conflict resolution plan is basically risk free unless it does not work then they would have the time and the money invested into a new program, but the court must have one. The third alternative solution is implementing a program that address the needs of all employees not just a select few that are vocal about their personal needs outside of the workplace. Although these issues are not job related, they can have an impact on employee performance in the long run. By putting a solid plan in place that addresses all employee needs, the elderly sector’s special needs can fall under that plan and the courts will b e less likely accused of discrimination practices. The court could be predisposed to litigation from several sources if a plan is not in place. Narrowed List of Alternatives The best alternative is to develop a training program for the employees to learn how to use the new technology and introduce it to the citizens slowly so that they do not become overwhelmed. The second best alternative is to develop a conflict resolution plan that will be known and adopted by all employees. Currently there is no policy in place and the court needs such a policy. The third best solution is to create an employee program that addresses the needs of all employees . Identify and Asses Risks For the first alternative of implementing a training program to get the Court into the technology of today includes a small amount of risk. It will be time consuming and has the potential risk of being somewhat costly, but is the best solution and be beneficial to the court in the future. The next is to implement the technology in phases and this has again the risk of being time consuming and could run into a situation where it becomes costly. The third alternative with a risk involved is to establish a conflict resolution plan and introduce it into policy. This will hold the risk of also being somewhat time consuming and also could be ineffective. Make the Decision Managers recognize that time, the cost, and the subsequent resource estimates must be accurate if the project planning, the scheduling, and the controlling are to be effective. The optimal solution for Coastal County Clerk of Court would be to design a training program for the employees. The program should be gradual but approached with consistency so that the employees are not overwhelmed. This solution is also time consuming but is the best way because the Court is considerably behind in technology and they must get the programs in place as quickly and thoroughly as possible. Develop and Implement the Solution For Coastal County Clerk of Court to meet the deadline of introducing the new technology and the implementation of the new tech package it will develop a time-constrained project schedule; a time-constrained project is a project that must be completed by an imposed date; therefore, an important step is to have the resources identified in order to prevent any delays. Because the Court is so far behind technology wise they will have 10 days to develop a training plan for employees and to implement the first phase of the new project. Stan Accord will be sure that the phases are implemented on schedule that is one month after the previous phase. Stan will also have two weeks to develop and make policy the conflict resolution plan. If the Court is able to stay on schedule with this solution they will be a brand new technologically advanced organization. Evaluate the Results When a new strategy or plan is put into place, that change must be evaluated on its effectiveness and this itself is a task that must be carried out repeatedly to ensure the changes success. Coastal County Clerk of Court must evaluate the success of its new project; this can be done by looking at the effectiveness of the package, its customer satisfaction, and the employee satisfaction and productivity. The Court will see an increase in its efficiency and effectiveness after six months and it will see a definite rise in their customer and employee satisfaction numbers after the half year point. Following the evaluation after the six-month point the court will be able to evaluate the current changes and can set new goals and expectations and adjust their strategy if the court does not like where it is heading. Conclusion The benchmarking research conducted for Coastal County Clerk of Court provides a beginning foundation for the implementation of the courts strategy to provide an idea and a plan. When Coastal County Clerk of Court begins to move forward it should re-evaluate the courts mission to fully understand the courts current position and where the court wants to be. The Coastal County Clerk of Court needs to fully understand all the risks involved with any solution that is tried that could detour from the intended goal. Coastal County Clerk of Court can develop a strategy that will allow it to evaluate the technology used and the customer satisfaction and to develop a strategy that will meet the needs of the current and future citizens. If the court is able to implement the new technology it will allow Coastal County Clerk of Court to remain effective, efficient and a productive government office in Amber Beach, FL. References Coca Cola, (2008), TheCocaColaCompany.com, sustainability Retrieved November 23, 2009, from thecoca- colacompany.com/citizenship/diversity.html Gray, C., and Larson, E. (2006). Project Management: The Managerial Process, Chapter 2: Organization Strategy and Project Selection. The McGraw-Hill Companies. Retrieved November 22,2009 from University of Phoenix, eBook Collection https://ecampus.phoenix.edu/content/eBookLibrary/content/eReader.h Home Depot, (2008) The HomeDepot.com, leadership and values Retrieved, November 17, 2009. From http://www6.homedepot.com/ecooptions/index.html University of Phoenix (2009). Week One Coastal County Clerk of Court Scenario. Retrieved November 29, 2009 from University of Phoenix week one eResource https://ecampus.phoenix.edu/secure/aapd/gbam/coastalcountyclerkofcourt/File1.asp Table 1 Issues and Opportunities Identification Issues Opportunities Reference to Specific Course Concept The Clerk of Court is so far behind when it comes to technology To improve effectiveness and performance by using the technology available. The use of technology is discussed in Dana, Chapter three â€Å"how to resolve conflict† and in Dana, chapter eight â€Å"strategic management of organizational conflict† page 138 The newly elected Clerk is facing serious legal issues that have resulted from him letting the ‘older’ employees go. I cannot see where any real good can come from this, legal issues are never good for an organization and this may turn out to be the end of the new Clerk. The legal issues are discussed in Dana, chapter two â€Å"conflict resolution: mediation for everyday work life† and in Dana, chapter three â€Å"conflict resolution: mediation for everyday work life† Good chance to hire good employees employees to take some of the workload off of the Clerk. Employee selection and training is discussed in Noe, Hollinbeck, Gerhert, Wright â€Å"Planning and recruiting Human Resources† chapter five and chapter six. Table 2 Stakeholder Perspectives and Ethical Dilemmas Stakeholder Perspectives and Ethical Dilemmas Stakeholder Groups with Competing Values List: Group X versus Group Y The Interests, Rights, and Values of Each Group The Ethical Dilemma Based on the Competing Values The employees of the Clerk of Court versus the families of those employees. The employees have the right to be treated fair by the employer. The families of the employees have the right to be taken care of by the employees, their family that is employed by the Clerk of courts. There is a huge ethical dilemma that exists because the employees have a responsibility to take care of their loved ones but at the same time they do not want to lose their job by leaving to take care of their loved ones. The citizens of Amber Beach versus the employees The citizens of Amber Beach have an interest in the Court making sure their needs are met and they have the right to be taken care of effectively and efficiently. The employee has the values to make sure that the citizens are well taken care of but may not have the means to do so. The employees know that it is unethical to not take the absolute best care possible of their customers but the ethical dilemma is that they may not be equipped to do such a thing. Stan Accord versus the agencies that is in a legal battle with the Court. Stan Accord has the interest of the organization in mind and the right to do what he believes is best for it. The agencies have the interests of the employees in mind and what is best for them. Stan has a monstrous ethical dilemma, he has fired the older employees because he thought it was right and just now he is learning the hard way that those actions were unethical in the eyes of many agencies that support those employees. Table 3 Analysis of Alternative Solutions [Click Twice on Table to Change, see instructions on next page] Table 4 Risk Assessment and Mitigation Risk Assessment and Mitigation Alternative Risks and Probability Consequence and Severity Mitigation Techniques and Strategies Develop training plan for new technology to be implemented Time consuming Costly High Risk Employee support is needed to make the new technology work. Make the training a requirement. Make sure that each employee signs off as to being properly trained. Bring in a support staff just for new technology Time consuming Costly High Risk Still be stuck in the dark ages, not efficient or effective. Have a test group of citizens that try out the new technology Make sure that each phase is perfect before going on. Introduce the new technology one piece at a time. Develop a conflict resolution plan for the organization Low Risk Not being able to deal with conflict Make the plan part of the policy Be sure to get everyone’s signature to show they are aware of it. Table 5 Pros and Cons of Alternative Solutions Alternative Pros Cons Develop a training program for employees to learn how to use technology. The Court will be more efficient and effective after the training is complete. The customers will be much happier with the new technologies effectiveness. Will be costly. Will be time consuming. May not work effectively Implement the new technology in phases. The Court will be more efficient and effective after the new technology is completed. The employees and the customers will not be overwhelmed with it all at once Can be costly. Will be time consuming. Customers may not like. Develop a conflict resolution plan and introduce as policy. Be run more like a business. There will be no questions because everyone will sign off on the policy Will have a framework for dealing with conflict. May be time consuming. May not be effective in dealing with all conflicts The plan may alienate individuals. Table 6 Optimal Solution Implementation Plan Action Item Deliverable Timeline Who is Responsible Implement first phase of new technology Within 10 days Stan Accord or someone appointed to handle the new technology. Implement the second phase One month after first phase is introduced Stan Accord or someone appointed to handle the new technology. Implement third phase One month after second phase. One month after second phase Stan Accord or someone appointed to handle the new technology. Establish a conflict resolution plan Two weeks Stan Accord Develop an employee training plan for technology. 10 days Stan Accord Table 7 Evaluation of Results End-State Goals Metrics Target To be technologically advanced Will this increase effectiveness and efficiency? indeed this will create effectiveness and efficiency for the court. Resolve conflict between employees Will this increase the productivity of employees this will increase the productivity the employee will have no conflict Properly train employees on the use of new technology. Will this increase effectiveness and efficiency of the employee? Yes, indeed this will create effectiveness and efficiency for the employee. Resolve employment disputes in a manner that encourages positive communication between parties Does the selected process encourage positive communication between the parties at the outset of the resolution process? Yes, positive communication is encouraged by the process. 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